The Internet was first based on the “Web 1.0” paradigm of Web sites, email, search engines and surfing. Web 2.0 is about conversations, interpersonal networking, personalization and individualism, a much higher level of interactivity and deeper user experiences. It is vital that libraries be at the center of these new community conversations. Libraries are traditionally a trusted resource, a community institution that offers universal access and that can now be a point of practical information technology innovation — the third place in the physical and online community (beyond the workplace and home). Created by TechSoup for Libraries.