Transforming lives through digital literacy.

Tech Training Solutions

Turning computer centers into community-building powerhouses with customized, on-site, affordable training services

Community Technology Network provides on-site staff to operate computer centers and teach digital literacy skills to users. Is your community’s computer center doing all that it can? Community Technology Network Tech Training Solutions can make sure it is!

Without education and support staff, a computer center is little more than a room full of computers. When you hire us, your computer center’s capacity for good increases in two key ways. First, existing staff gain new skills in technology and teaching. Second, the addition of our staff in your computer center facilitates extended hours of operation, higher usage of the center, and increased service to community members.

Users of the computer center gain skills essential to full participation in our 21st century society. They are empowered to engage with technology and the Internet and to become more connected and productive. They learn to access public services online, discover job-searching techniques, gain marketable skills, and interact with others online in a safe and secure manner. And, users are able to stay connected to family and friends around the world. Empower your community members to make the most of their computer center. Contact us today for more information: TTS@ctnbayarea.org.

SF Connected

Free digital literacy training in over 25 senior centers and low-income housing facilities in San Francisco

Community Technology Network provides technology training in over 25 senior centers and low-income housing facilities in San Francisco. We place trainers and volunteers in local senior centers to provide free instruction. Our training sessions help seniors, low-income residents, and people with disabilities find information, stay connected, and access resources online. This training includes basic computer skills, online communication, and Internet safety.

SF Connected Stories

Digital Literacy Corps

A team of tech-savvy volunteers bringing digital literacy to the local community.

Does your company employ tech-savvy individuals who want to share their skills with others and give back to the community? As more information and essential services migrate online, many Bay Area residents lack the technology or knowledge needed to gain access. Community Technology Network connects tech-savvy volunteers with individuals in need of training, and we provide the resources needed for effective digital literacy training. Digital Literacy Corps volunteers are placed in a community partner location based on their interests, schedules, and availability. Are you passionate about digital literacy? Do you want to help community members in need? Join the Digital Literacy Corps!

Ready, Set, Connect!

RSC Graduation 2015In 2014 over 14,000 students (40%) did not have a working computer or access to high speed Internet at home (Oakland Union School District survey). Oakland is experiencing high-growth in tech jobs, which have been growing by 4-10% per year over the past 5 years. Large and influential companies are relocating to Oakland and its startup scene is projecting significant hiring needs, along with non-tech companies that have tech jobs to be filled. Yet poverty threatens the economic health of diverse youth of Oakland and their communities making the effort to bridge to the digital divide more pressing than ever before.

This inequity sets the stage for limited technology skills – skills that are vital in today’s job market. The Pew Research Internet Project recently reported that 14% of adults and 41% of seniors age 65+ have not yet adopted the Internet. Of those, 77% said they would need someone to help them learn to use new technology. In response, Community Technology Network and the Oakland Public Library have partnered to create the Ready, Set, Connect! (RSC) program which improves digital literacy for at-risk youth of color in Oakland by training them to be Digital Literacy Trainers while preparing them for future employment. At the same time, the youth also help older adults successfully and safely use the Internet and other technology.

Ready, Set, Connect! has developed the skills of 78 youth trainers while helping over 4,000 Oakland residents.

RSC engages corporate mentors who provide workshops, site visits and increase youth’s professional networks. The impact from these aspects alone can transform a young person’s ability to find work within their community and can help end the cycle of poverty and violence that plagues them and prevents them from achieving greatness.

Ready, Set, Connect! has been around since 2013 and in that time has developed the skills of 78 youth trainers while helping over 4,000 Oakland residents with their computer questions. Program reports for all sessions are available on our Reports page.

The current session started in September 2016 and runs until May 2017. RSC Youth Trainers are available at the following library locations:

  • 81ST AVENUE BRANCH (1021 81st Ave.)
    Tuesdays 4:30−6:30 pm
    Wednesdays 3:30−5:30 pm
  • ASIAN BRANCH (388 9th Street, Suite 190)
    Saturdays 10 am−1:30 pm
  • CÉSAR E. CHÁVEZ BRANCH (3301 East 12th Street, Suite 271)
    Tuesdays 5−7 pm
    Saturdays 12−2 pm
  • EASTMONT BRANCH (7200 Bancroft Ave. – Eastmont Town Center, Suite 211)
    Mondays 12−2 pm
    Wednesdays 3:30−5:30 pm
  • MAIN LIBRARY (125 14th Street)
    Wednesdays 6−8 pm
    Saturdays 12−2 pm
  • MELROSE BRANCH (4805 Foothill Blvd.)
    Saturdays 11:30 am−1:30 pm
  • ROCKRIDGE BRANCH (5366 College Ave.)
    Saturdays 10 am−12 pm
  • WEST OAKLAND BRANCH (1801 Adeline St.)
    Wednesdays 3−5 pm
    Fridays 3−5 pm

For more information about the program, please email RSC@ctnbayarea.org.

Ready, Set, Connect! Stories